Unlike some other transfer houses, we do NOT project your film’s image onto a secondary image, (such as a silver-screen or matt glass) but rather it goes straight onto our high-end 3CCD chip industrial camera. This direct method is most important in achieving a crisp and sharp image.

Naturally, our transfers are flicker free! And ... read more about our transfer process

What our customers write about our transfer quality: read some testimonials

We professionally transfer film to DVD, Blu-ray or Hard Drive. Exceptional quality frame by frame transfer using Telecine in Full HD. Our equipment is far better than a simple Wolverine table-top scanner.

In general (and aside from the traditional "Christmas/Holiday Rush" months) our hours are Monday through Friday, 9:00 AM - 5:00 PM (PST). We do all of our business by mail. We are available by phone: (805) 640-8883. If we don't answer, please do leave a message for us, as we use an old-school land-line telephone. Thank you!

Recognizing the difference between Super-8 and Normal-8 Normal 8 film has larger perforations at the edges of the film than does Super-8 film. In Normal 8, the holes are almost square. In Super-8, the holes are elongated and narrow. The film spools are also different. In Normal 8, the center hole of the film spool is smaller than the center hole of the Super-8 spool. In Normal-8, the center hole measures approximately 8 mm. In Super-8, it measures approximately 13 mm.

Common Formats
	Super-8
	Normal-8
Common Formats
	16mm
We do not tranfer the formats below:
Uncommon Film Formats
	9.5mm
	17.5mm
	26mm

Yes. In addition to the standard U.S. format of NTSC, we also transfer to true PAL format. True PAL is not just an NTSC transfer blown-up to PAL!

There is an additional set-up fee of $25.00 on PAL transfers.

We have enjoyed a 100% track record of perfectly delivered packages using the Postal Service -- with the exception of 3 reels sent in a padded envelope, which was not properly sealed by the customer. And yet, we received the envelope! Sadly, it contained no film.

We send all our domestic shipments via the U.S. Postal Service using their "Priority Mail - with a Signature Confirmation". If you prefer, and let us know, and we can use a "Delivery Confirmation" instead. ('Delivery Confirmation' does NOT require a person to sign for the package.)

Both methods provide you with a tracking number with which you will be able to track your shipment.

UPS, FedEx, DHL and other carriers also work. However, we only send back your goods via the U.S. Postal Service. (Note our Policy: We return your order -- both transfer and originals -- in one shipment.)

It’s easy to find out. From this page, you are 1 or 2 clicks away from seeing your "Estimated Completion Date." As soon as you finish your free online Estimate, it shows you the ESTIMATED completion date. Sometimes we beat that date but if, for any reason, we find we might go over by a day or two, we will surely notify you (that’s rare.)

NOTE: Our turn-around time varies based on how much work we already have "in-house" at the time your order is placed.

We base our invoice on the total minutes of your transferred footage. For slides or images, it is based on the actual number of images. Therefore, it is only after the transfer is completed that we will know the total cost of your order. We then notify you via email, and you can pay for it then.

If you have under-estimated your total footage (or slides), your invoice will be a bit more, and if you over-estimated, then the cost will be a bit less. Both cases happen sometimes, and it’s OK.

More information about our order process

We perform all of your work here in Ojai, CA. However, we do not have a store-front office. We do all our business by mail. On occasion we prearrange a convenient meeting time to retrieve goods, in downtown Ojai. Let us know if you need us to consider this option for you.

All the technical aspects of your transfer are handled by Nathaniel Courtens - a professionally trained filmmaker and photographer and graduate of "Brooks Institute of Photography" (1996), Santa Barbara, California. Laura Courtens handles the communication, tracking, packaging, and logistics of each order.

Sorry, we do not. We can only transfer film that has already been processed.

If your film has not already been processed, please do so before mailing it to FilmFix. (Disappointingly, we have had to return 4 orders which were not transferable!)

To our knowledge, there are very few places that still process 8mm and Super-8 film.

Out of respect to Copyright laws and the great variety of personal taste in music, we do not add music to any of our transfers.

Yes – if your film has any sound on it, the sound will get transferred along with your image.

(Our price includeds the cost of sound transfer.)