quality of transfer  
  customer service  
  order turnaround time  
  overall satisfaction  

November 15, 2016

(This customer wanted us to use his email as a customer testimonial rather than write a formal testimonial.)

Nathaniel and Laura –

This is just a brief note to let you know that your shipment was received yesterday, and I have had a chance to review the transfer files.

Needless to say, I am delighted with your work, and I especially thank you for all of the extra care taken to ensure that my film (some of which was 70+ years old) was transferred in a truly professional manner. I am well aware of the challenge which the footage presented, and the results achieved by you are nothing short of amazing!

Film Fix was among a small handful of firms which were capable of transferring my Regular 8mm sound film, and your work was head and shoulders above the impersonal “one size fits all” solutions offered by the other companies. Thanks to your skill in restoring those portions of the film which were severely damaged, I am now able to enjoy the many memories which otherwise would have ended up on the cutting room floor.

Thank you, Laura, for keeping me fully informed of the status of my order. I am in the process of preparing the next 1500 ± feet of film to be sent to you for transfer.

Vic Rice
Greensboro, NC


(Our testimonials are verified: Since our start in 2005, both the testimonial and any personal identification seen below them is posted only after attaining our customer's written permission.)